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Privacy Policy

Last updated: April 20, 2026

Operated by: Tripoasia LLC, Cincinnati, Ohio, United States

This policy explains what information we collect, how we use it, and what rights you have regarding your personal data.

1. Introduction

Skyfinity ("Skyfinity," "we," "us," or "our") is a premium travel consultancy brand operated by Tripoasia LLC, an Ohio limited liability company headquartered in Cincinnati, Ohio.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access our Website ("www.skyfinity.com") or otherwise interact with us.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide Directly

When you contact us, submit inquiries, or communicate with our team, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Mailing address
  • Travel preferences or inquiry details
  • Any other information you voluntarily provide

2.2 Information Collected Automatically

When you access the Website, we may automatically collect:

  • IP address
  • Browser type and browser version
  • Device identifiers
  • Pages viewed
  • Date and time of visit
  • Referring URLs
  • Diagnostic and performance data

This information helps us improve Website functionality, user experience, and security.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to support:

  • Website functionality
  • Analytics and traffic measurement
  • Security and fraud prevention
  • Marketing optimization

You may configure your browser to refuse cookies. However, some Website features may not function properly without them.

Types of cookies may include:

  • Session cookies (temporary)
  • Persistent cookies
  • Security cookies
  • Analytics cookies

3. How We Use Your Information

We may use collected information to:

  • Operate and maintain the Website
  • Respond to inquiries and requests
  • Provide customer support
  • Improve Website functionality and user experience
  • Analyze usage trends and research
  • Prevent fraud, abuse, and unauthorized activity
  • Send marketing communications (where permitted by law)

We do not sell personal information.

5. Data Retention

We retain personal data only as long as required to:

  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Usage data may be retained for internal analytics and security purposes for a limited period.

6. Data Transfers

If you access our Website from outside the United States, your information may be transferred to and processed in the United States.

By using the Website, you consent to such transfer where legally permitted.

We implement reasonable safeguards to protect transferred data in accordance with applicable laws.

7. Disclosure of Information

We may disclose information:

  • To comply with legal obligations
  • In response to lawful governmental requests
  • To protect our legal rights or safety
  • To prevent fraud or misuse
  • In connection with mergers, acquisitions, or restructuring

We do not disclose personal information to third parties for their independent direct marketing purposes.

8. Service Providers

We may engage trusted third-party service providers to assist with:

  • Website hosting
  • Analytics
  • Marketing services
  • IT infrastructure
  • Payment processing (where applicable)

These providers are contractually obligated to safeguard personal data and use it only for authorized purposes.

9. Analytics and Advertising

We may use third-party analytics and advertising services, including:

  • Google Analytics
  • Google Ads
  • Microsoft Advertising
  • Meta (Facebook)
  • Other remarketing platforms

These services may use cookies and similar technologies to deliver interest-based advertisements.

You may opt out of personalized advertising through applicable platform controls or recognized industry opt-out tools.

10. Payment Processing

Skyfinity does not store full credit card information on its servers.

When payments are processed, they are handled by PCI-DSS compliant third-party payment processors.

We are not responsible for the independent privacy practices of payment providers.

11. Your Privacy Rights

11.1 California Residents (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Request access to personal information we hold
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Opt out of certain data sharing

We will verify your identity before responding to such requests.

11.2 European Residents (GDPR)

If you are located in the EEA, you may have rights to:

  • Access your personal data
  • Rectify inaccuracies
  • Request erasure
  • Restrict processing
  • Object to processing
  • Request data portability
  • Lodge a complaint with your local supervisory authority

12. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal data.

However, no method of internet transmission or electronic storage is fully secure. Therefore, we cannot guarantee absolute security.

13. Children's Privacy

Our Website is not intended for individuals under 18 years of age.

We do not knowingly collect personal data from minors. If we learn that we have collected personal data from a child, we will take appropriate steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with a revised effective date.

Continued use of the Website after updates constitutes acceptance of the revised policy.

15. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact:

Skyfinity

Tripoasia LLC

Cincinnati, Ohio, United States

Email: info@skyfinity.com